One of the worst things that happened to the world this year is the global pandemic that affected millions of people worldwide. We are lucky that vaccines are now being approved and distributed to prevent the spread of the virus. However, you should still follow precautionary measures mandated by the government.
One of the best ways to prevent the virus is to wear a face mask every time you go outside. Washing your hands and sanitizing your surroundings can also help in preventing the virus from spreading. And because almost everyone is at their home as of the moment, talking and connecting to them may be difficult.
Today, we have various means of communication that we can use to ensure that we still stay connected despite the quarantine. Emails, SMS messaging, phone calls, and chat applications are tools people use to communicate. If you are an employer, you should monitor the communications of your employees.
Monitoring communications is mandated under the law. Yes, call monitoring is difficult, but it needs to be done to ensure the transaction between employee and client. If you want to know how to have effective communications, you can read this infographic from TeleMessage.